FAQs

For home water tanks in New Zealand, it’s recommended to change your filters every 6-12 months. However, the frequency can vary depending on water quality, usage, and filter type. Regular replacement ensures your water remains clean, safe, and free from sediment, bacteria, and contaminants.

UV filtration uses ultraviolet light to disinfect water by neutralizing harmful bacteria, viruses, and microorganisms. It's a chemical-free, eco-friendly solution commonly used in tank water systems to ensure safe, clean drinking water. UV filtration works best alongside sediment and carbon filters for comprehensive water treatment.

Tank water can contain sediment, bacteria, algae, and contaminants from environmental debris and rainwater runoff. Filtering your tank water improves its taste, removes impurities, and ensures it's safe for drinking, cooking, and household use, protecting your family’s health and your appliances from damage caused by poor water quality.

The filters you need depend on your water quality and household requirements. Common options include sediment filters to remove dirt and debris, carbon filters for improving taste and odor, and UV filtration for bacteria and viruses. Contact us for personalized advice to find the best solution for your home.

Filters paired with UV filtration can neutralize harmful bacteria like E. coli, Salmonella, Campylobacter, and parasites like Giardia, as well as viruses such as Norovirus and Hepatitis A. These microorganisms can enter tank water through animal contamination or runoff. Proper filtration ensures your water is safe for drinking and household use.

Regular maintenance includes replacing filters every 6-12 months, cleaning filter housings, and checking for blockages. UV lamps typically need replacing annually to ensure effective disinfection. Regular inspections of your filtration system help maintain optimal performance and ensure your water remains clean and safe for use.

We specialize in water filter replacement and installation, ensuring your tank water filtration system operates optimally. Our services include expert advice, system setup, and ongoing maintenance to keep your water clean, safe, and reliable.

Currently, we only offer maintenance and installation services in the Rodney region of Auckland. This includes Whangaparāoa, Helensville, Kaukapakapa, Dairy Flat, Waitoki, Orewa, Wainui, Red Beach, and other suburbs. We also service Albany. However, if you live outside these areas, you can still get in contact with us for filtration advice.

Shipping costs vary and are calculated at checkout.

We currently only ship our products within New Zealand.

We guarantee our products and will refund or exchange defective items. You can view our returns policy here.

Contact us to begin a return.